We offer free shipping on all online orders and ship either USPS Express overnight, FedEx, or Priority Mail within the continental USA.
We understand the importance of promptly receiving your selection, so we strive to prepare your item for delivery the same day it is purchased. We will ship most orders within 48 hours. If this is not possible due to unique circumstances, we will notify you immediately.
Custom made items that have been ordered will be acutely monitored with notification of anticipated delivery dates via email, texting, or phone call.
Please do not hesitate to either email firstname.lastname@example.org or phone with any special requests or questions.
Too, you are always welcome to pick up your selection at our boutique. Please email email@example.com to do so.
If you are not satisfied with your purchase, we will be happy to accept it back for a full refund, if the item is unused. We honor this request for up to 10 days from the purchase date. (Unless otherwise arranged from Kim@kalansmithjeweler.com) Items must be in the condition received with the original box and papers. Merchandise showing signs of wear or alterations (including sizing) done by another jeweler will not be accepted for return. K. Alan Smith Jeweler reserves the right to refuse an exchange/repair of any item that does not meet the above requirements.
Instructions for return-